Introducing Integrity
Integrity is an ethical consultancy and service provider working in challenging and complex environments around the globe.
We help our clients succeed in fragile and challenging environments while building trust and understanding as the basis for transformative change. We work across all phases of the programme and project cycle, delivering eleven complementary services: monitoring, evaluation and learning / data and knowledge management / research, evidence and analysis / advisory / project management / communications / risk management / technical assistance / capability and capacity development / stakeholder engagement / grant and fund management. Our services are underpinned by the principles on which we were founded, a commitment to providing reliable information and evidence, and expert and high-quality delivery.
Headquartered in London and Washington DC, Integrity also has offices in Jordan, Kenya, and Pakistan. Our multi-national team of over 80 deliver multi-year projects, programmes and consulting assignments to a wide range of government clients, international organisations, foundations and private sector clients.
VISION: To set the international standard for ethically delivered expert services in complex and challenging contexts.
MISSION: We use evidence and learning to provide trusted advice and enable change for a sustainable future.
VALUES:
• Courage: We work on many of the world’s most complex problems. We stand against violence in all its forms. We are unafraid to stand up to illegal or unethical practices.
• Objectivity: We challenge conventional thinking. Our recommendations are not based on assumptions or ideology but evidence and learning.
• Diligence: We incorporate our best individual and collective intellect through rigour, reflection, and collaboration.
• Accountability: We take responsibility for the quality of our work and performance. We hold ourselves to account through clear policy and process, sustained by long-term profitability.
• Sensitivity: We understand the impact of our presence and our work, empathise with people’s situations, and commit to do no harm.
ETHICS: Integrity upholds the highest ethical standards in our work, our employment of staff and our interaction with people. Through adherence to our core values, we ensure the best possible service, and benefit the communities amongst whom we work.
We commit to building a diverse and inclusive organisation where all feel safe and able to progress, contribute and be heard, regardless of gender, race, disability, age, sexual orientation, religion, marital or parental status.
Further information about Integrity can be found at www.integrityglobal.com.
Scope of Work
The Senior Manager, Security & Risk is a London-based senior management position within our Operations team, reporting to the Vice President, Operations. The Senior Manager, Security & Risk is responsible for the provision of Duty of Care and Risk Management direction for the UK Office, and support to project delivery and business development functions in accordance with company policies. The Senior Manager, Security & Risk will provide specialist advice during UK proposal writing and project design to ensure effective risk management and context-appropriate delivery plans, as well as security and risk resource requirements are incorporated into UK Integrity projects.
The Senior Manager, Security & Risk oversees and has a technical management line to project-level Security Focal Points where applicable. The Senior Manager, Security & Risk will also assist the Vice President, Operations to refine existing systems and processes, as well as design and operationalise new ones to ensure Integrity remains a sector leader in Risk Management and operating in complex environments.
Terms of Reference
A. Safety and Security Management (40%)
- Support the development of a Global Travel Management System, representing the UK company’s needs.
- Oversee the UK company’s global project and business travel, ensuring compliance, and coordinating provision of bespoke security advice to staff and consultants traveling overseas, with specific focus on new geographies or geographies where there is no in-country presence. Ensure all contracted and deployed personnel understand company Duty of Care-related measures, insurance, and emergency procedures.
- Work closely with UK project managers and other internal stakeholders to develop and implement sufficient mitigations for travel to higher risk locations. Ensure contingency plans are in place and suitably resourced for projects and company infrastructure.
- Support the management of UK project portfolio’s safety and security risk by coordinating the monitoring of operational geographies, analysis of risk and designing, implementing and maintaining of project security procedures and systems.
- Build and maintain relationships with specialist third party security providers and coordinate contracting when additional support is required.
- Manage the UK company’s pre-deployment briefing and training requirements through the delivery of briefings and basic training, and through the management of third-party delivered training such as HEAT and first aid training etc.
- Develop and deliver internal training packages in areas such as risk management, safeguarding, whistleblowing, incident response, travel security and information security.
- Support projects with live incident management and response. Lead the delivery of after action reviews following safety and security incidents.
- Oversee the implementation of Integrity’s Information Security approaches in the UK, in partnership with the Head of Data and Knowledge Management.
- Be prepared to deploy at short notice to support in country teams with incident or crisis management support, as required. Liaise with Personal Accident & Travel insurers on country and policy coverage requirements.
- Cover for and provide peer-to-peer support to the US-based Senior Manager, Security & Risk, as required.
B. Risk Management (20%)
- Support the development of a global risk management processes and practices, including specific inputs around duty of care risk exposure.
- Support Business Continuity planning, implementation and reviews.
C. Operations Support (10%)
- Cover for and support the Manager, Operations as required, particularly in areas such as vetting management, safeguarding, and office management.
D. Business Development Support (20%)
- Support the Business Development team with specialist safety, security, resourcing and broader operational advice in pursuit of opportunities in higher risk and/ or complex environments.
- Lead on risk management and duty of care for UK proposal narratives.
- Support the development of UK proposal risk registers, specifically including the design and documentation of duty of care risks and mitigations.
E. Human Resource Management (10%)
- Deliver the Security and Risk Management induction for all new UK employees, and others as required.
- Support the recruitment and oversee the work of project Security Focal Points in consultation with Team Leaders and Project Management Units.
Your Experience and Expertise
The ideal candidate will have:
- 8+ years Security and/or Risk Management and/or Operational Planning with logistics experience, particularly in the Middle East, Africa and Asia.
- Operational experience of Risk and Crisis Management, travel management, information security, and operating in fragile environments.
- A proven ability to support a broad portfolio of work, and business development activity.
- Experience developing and improving internal processes and systems.
It is desirable you will have:
- Higher level qualification in Risk Management, International Relations, International Development or other relevant field.
- Experience within the international development or humanitarian sectors, and an understanding of programme delivery and business development functions.
- Experience of contributing to the roll out of internal training courses, programmes, and/contributing to company training strategies.
- Project Management experience.
Languages
- Written and oral fluency in English, with the ability to write clear and compelling narrative.
- Other relevant and desirable languages are Arabic and French.
Core Competencies
The Senior Manager, Security & Risk should demonstrate the following core competencies:
Level 1: Team competencies
- Ethics
- Leadership
- Planning and Organising
- Development and Continual Learning
- Results Focus and Initiative
- Teamwork
- Customer Orientation
- Communication
- Managing Change
Level 2-4: Management competencies
- Analytical and Flexible Thinking
- Achievement Focus
- Managing Resources
- Teamwork and Team Leadership
- Customer Orientation
- Influencing
- Organisational Knowledge
- Organisational Alignment
- Strategic Thinking
- Accountability
- Developing Talent
The Senior Manager, Security & Risk should also demonstrate the following:
- The ability to operate calmly under pressure and in challenging physical environments.
- A considered, methodical and intelligent approach to problem-solving.
- An ability to communicate at the intellectual level, understand complexity and complex situations and be comfortable with ambiguity and nuance.
- Strong leadership with a diplomatic and personable approach to developing and managing relationships.
- Clear sense of integrity and respect for others and empathy for cultural diversity, challenges and environments.
- The vision, aptitude and energy to grow the role and the organisation, building opportunities for personal and corporate learning.
- Work effectively alone and as part of a team to a common goal or outcome.
- Demonstrable technical skills in risk management, logistics, IT, finance and admin.
Hybrid Working
Integrity is a hybrid work employer offering a flexible working model that supports a blend of in-office and working from home time. Each office has its own flexible working model to meet local needs and demands.
How to apply
If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply-sm/ and attach a CV and Cover Letter, explaining why you are suitable for and want the role. Applications submitted without a cover letter will not be considered.
The closing date for applications is 20th November 2023.However, we will review candidates on a rolling basis and the vacancy may be filled before this deadline. We encourage early applications. Please be advised that only shortlisted applicants will be contacted.
Candidates must have the right to work in the UK.
Integrity is an equal opportunities employer. We encourage applications from suitably qualified and eligible candidates, regardless of gender, race, disability, age, sexual orientation, religion, marital or parental status. We will respect your confidentiality and abide by UK data protection laws.