Country: Lebanon, Turkey
Closing date: 31 Jan 2017
Services Manager (Design, Monitoring and Evaluation), MENA ToR 2016
Full-Time. Based in Turkey or Lebanon with Travel
Who we are:
Integrity sets the international standard for ethically delivered, expert services in challenging, complex and fragile environments. We work to assist our clients in the international community and the global private sector to transform conflict and build stability, accountability and prosperity. We aim to help our clients succeed in fragile and challenging environments while building trust and giving a voice to local people.
We deliver five key services: programme management and implementation, programme design, monitoring and evaluation / stakeholder engagement / capacity development / research and analysis.
Our services are underpinned by the principles on which the company was founded: an expert understanding of local context, ethical procurement and contracting, and a commitment to high quality work. Through our project delivery we fulfil our mission to build local skills and capacity by investing in sustained and equitable relationships with local partners.
Integrity employs a multinational team of project managers and implementers, thematic and regional experts, researchers, evaluators and analysts with years of experience delivering complex programmes in fragile geographies across Africa, Asia and the Middle East.
Further information about Integrity can be found at www.integrityglobal.com.
Scope of work:
Integrity is hiring one Services Manager (Design, Monitoring and Evaluation / DME) who will develop and support the growing DME service line across Integrity’s MENA region and may assist in other geographies depending on availability. The position will be based in Lebanon or Turkey, depending on project development in early 2017 and the candidate’s preferences. The position is part of Integrity’s Management Team and will report to a Senior Manager in the region.
The Services Manager (DME) will focus on project development and client management on the one hand, and project & technical delivery on the other, with a view to produce high quality deliverables and hence contribute to client’s satisfaction and retention.
Terms of Reference:
A. Project development and client management (45%)
The incumbent is expected to support project development and business development across the MENA region, and drive and grow Integrity’s client base through existing relationships. He/she will:
- Draft technical and commercial proposals of varying sizes within the service line, and assist in the development of other services line’s proposals on an as-needed basis.
- Coordinate with primes and partners on relevant frameworks, including FCAS and GEFA, to formulate technical and commercial approaches to tenders and preposition for key business opportunities released through the pipelines.
- Provide technical assistance and inputs on DME methodologies for technical proposals.
- Explore upcoming opportunities not yet tendered through effective prepositioning with potential primes and other relationships.
B**. Project delivery (45%)**
The incumbent will support, manage and deliver key projects and outputs across Integrity’s MENA portfolio. Key project management responsibilities include but are not limited to:
- Sponsor projects, ensure oversight and support, be ultimately accountable for budget, deliverables, risk and project closedown.
- Contribute to the delivery of contracted work through project management including financial and budget management, forecasts and budget planning information, data management, client communications and coordination of delivery efforts.
- Provide technical inputs, in a short-term technical assistance role, including quality assurance of project team deliverables.
- Team recruitment and management - Manage core consultant relationships; Identify new consultants with the appropriate technical, management and thematic skills to deliver Integrity’s growing portfolio of work; grow and nurture the service-line specific bench of consultants ahead of upcoming opportunities.
- Client communications and relationship management
C. Thought leadership and thematic development (10%)
- Understand, monitor and disseminate new agendas and trends within the field with a particular focus on contribution analysis, third-party monitoring, conflict sensitive indicator development, quantitative monitoring, impact assessments and RCTs.
- Enhance Integrity’s approaches and methodologies in relation to DME, with a view to promote innovative practices and position the organisation as practice/thought leader.
- Develop and keep up to date thematic and technical brochures that demonstrate Integrity’s capacity and expertise in a concise and easily digestible format that can be shared internally and externally.
Competencies:
- Bid writing, technical design and commercial design
Languages:
- Written and oral fluency in English
- Arabic or Turkish desirable but not essential
How to apply:
How to apply:
This is a permanent position that is subject to project funding in the new year.
If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply and attach a CV and Cover Letter at the bottom of your application.
Closing date for applications: ASAP; rolling applications with view to shortlist in January 2017
Please be advised that only shortlisted applicants will be contacted.
Integrity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.