Lebanon: Senior Business Manager MENA

Who we are:

Integrity sets the international standard for ethically delivered, expert services in challenging, complex and fragile environments. We work to assist our clients in the international community and the global private sector to transform conflict and build stability, accountability and prosperity. We aim to help our clients succeed in fragile and challenging environments while building trust and giving a voice to local people.

We deliver five key services: programme management and implementation / programme design, monitoring and evaluation / stakeholder engagement / capacity development / research and analysis.

Our services are underpinned by the principles on which the company was founded: an expert understanding of local context, ethical procurement and contracting, and a commitment to high quality work. Through our project delivery we fulfil our mission to build local skills and capacity by investing in sustained and equitable relationships with local partners.

Integrity employs a multinational team of project managers and implementers, thematic and regional experts, researchers, evaluators and analysts with years of experience delivering complex programmes in fragile geographies across Africa, Asia and the Middle East.

Further information about Integrity can be found at www.integrityglobal.com.

Scope of work:

The Senior Business Manager MENA will grow our profitable revenue streams, drive new work, and develop key client relationships in the MENA region, while heading our office in Beirut.

S/he will represent the company and oversee business development in the MENA region.

S/he will coordinate closely with other MENA Senior Managers to ensure a regional approach. S/he will liaise constructively with Integrity HQ to maintain a close, empathetic and mutual- supporting relationship. The role will be managed by Integrity’s Director Business and based in Beirut, Lebanon (with move potential in line with strategy evolution) with business-related travel of up to 50 percent level of effort.

Terms of Reference:

A. Business Development (60% level of effort)

1. Business Development lead for MENA with responsibility for driving our regional pipeline.

2. Build a detailed knowledge of regional accounts and work with colleagues to drive relationships forward towards contracted work.

3. Responsible for growing relationships with key government and private sector clients to understand their needs and work with colleagues to design fit for purpose client solutions.

4. Lead and manage winning proposal processes with cross-directorate support.

B. Strategy (20% level of effort)

1. Lead MENA strategy, helping to scope and implement our 17/18 business plan.

2. Scope and evolve optimal business and delivery centres in MENA based on sound recommendations, costing and business generation.

3. Liaise closely with teams and representatives in the MENA region to communicate key business objectives, harness available LoE and develop a unified approach to winning new work.

C. Staff Management (10% level of effort)

1. Head of Office Beirut. Provide senior leadership and focus for the in-country team and line manage select Integrity staff and/or corporate consultants at grade levels below SM3.

2. Collaborate with Integrity staff and programme teams to share practices, lessons and best practice related to Business Development, Account Management, Consultant Management and Marketing & Communications.

D. Consultant Management (10% level of effort)

1. Build Integrity’s bench of bid-winning high-performance MENA consultants.

Experience:

The successful candidate must have experience:

• Working at a senior level for relevant organisations in the development, public or corporate sectors.
• Designing, implementing or managing projects preferably in fragile or conflict-affected contexts.
• Representing organisations with strong brand interests.
• Managing staff and consultants as part of international teams.
• Developing and winning new business, including lead generation, proposal development and contract negotiation.
• Designing and delivering to budget and working to financial targets.
• Managing risk and seizing opportunity.

Competencies:

The candidate should be able to

• Write and communicate fluently and articulately in English.
• Demonstrate sound financial fluency.
• Develop and manage relationships through a constructive and personable approach.
• Influence and win over interlocutors, build consortia and form consensus.
• Demonstrate strong communication and leadership skills, an ability to work well, independently and in teams, and to represent the wider organisation professionally.
• Work under pressure and to tight deadlines with flexibility, efficiency and good nature.
• Demonstrate an ethical approach, personal commitment and strong sense of self.

Languages:

• Fluent and articulate spoken and written English a must.
• Knowledge of Arabic or French desirable.

If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply and attach a CV and Cover Letter at the bottom of your application.

Closing date for applications: 25 September 2017

Please be advised that only shortlisted applicants will be contacted.

Occasionally due to business requirements and campaign responses, the position might be filled prior to the deadline.

Integrity is an equal opportunities employer. And positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws