Jordan: Business Manager

Business Manager, Terms of Reference 2018

Full-Time. Based in London or Amman with up to 50% Travel.

Who we are:

Integrity is an international consultancy and ethical service provider. Based on evidence and learning, we help clients and communities to build trust and understanding as the basis for transformative change. We do not advocate: we listen, comprehend and recommend. We help our clients in government, international development and the private sector to succeed in these challenging environments, while building trust with and giving voice to local people. Our access and trust at a community level, combined with our global perspectives, produce powerful recommendations and deliver positive and sustainable change.

Headquartered in London, Integrity operates regional offices in Lebanon, Turkey and Kenya. Our multi-national team of over 50 specialists has extensive experience of delivering complex programmes in fragile geographies across Africa, Asia and the Middle East.

We deliver five key services: project management and implementation / monitoring, evaluation and learning / research, evidence and analysis / stakeholder engagement / capacity development.

Further information about Integrity can be found at www.integrityglobal.com.

Scope of work:

The Business Manager (BM) will sit within Directorate Business and will contribute to a dynamic, fast-paced and growing organisation. The BM role offers an experienced development sector professional the chance to lead on developing business and contribute to business strategy across Integrity’s portfolios in Africa, MENA and Asia. In addition to winning business, the BM will also be responsible for managing key corporate accounts. The successful candidate will have the chance to engage in initiatives related to consultant management and marketing and communications in the course of their duties.

The BM will be managed by a Senior Business Manager in Integrity’s Directorate Business and will manage relevant team members within the Directorate as required. The position will be based in either Amman or London with international travel as required.

A. Business Development (40%)

• Support the delivery of Integrity’s BD strategy by working as a core member of Directorate Business and coordinating closely with other areas of Integrity, including Directorate Services.
• Help grow and manage a company-wide BD pipeline, in line with global and regional strategies, that enables us to deliver company-wide financial targets on a quarterly basis.
• Support company-wide prepositioning and proposal development, including competitor mapping, consortium selection, brand and messaging, teaming and financials.
• Directly support bid management processes including but not limited to proposal design (including technical), competitor analysis, team profiling and commercial development.

B. Account management (40%)

• Coordinate and support key client accounts in London and globally through working closely with Integrity’s teams in London, MENA and other geographies, in line with Integrity’s account management strategy.
• Likewise, coordinate and support key client accounts globally through working closely with the Regional and Country Heads and Country Offices.

C. ConsultantManagement (10%)

• Identification and recruitment of teams for key bid and proposal processes, including but not limited to the negotiation of fees, roles, level of effort.
• Project-specific consultant CV design and tailoring.

D. Strategy and Management (10%)

• Management of relevant team members in Directorate Business.
• Oversee, coordinate and quality control the work of Integrity’s Business and Consultant Officers where required.

Education and Experience:

The candidate will have:

• Relevant academic or professional qualification.
• A minimum of three years professional experience including two years' experience in bid writing.
• A practical understanding of proposal and bid development processes, including drafting and coordinating inputs.
• Experience writing bids for major UK and US donors, including DFID/ FCO and USAID/ State Department, an advantage.
• Hands on experience building successful consortia and facilitating negotiations.
• A confident and experienced approach to representing organisations with strong brand interests.
• Experience managing staff and coordinating staff and consultants across international teams.
• A developed network of key industry contacts.

Competencies:

The candidate will be able to:

• Write and communicate fluently and articulately in English.
• Demonstrate sound financial fluency.
• Develop and manage relationships through a constructive and personable approach.
• Influence and win over interlocutors, build consortia and form consensus.
• Demonstrate strong communication and leadership skills, an ability to work well independently and in teams.
• Work under pressure and to tight deadlines with flexibility, efficiency and good nature.
• Demonstrate an ethical approach, personal commitment and strong sense of self.

Languages:

• Fluent and articulate spoken and written English a must.
• Knowledge of Arabic, French or Swahili desirable.

If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply and attach a CV and Cover Letter at the bottom of your application.

Closing date for applications: 30 April 2018

Please be advised that only shortlisted applicants will be contacted.

Candidates must have the right to work in the UK.

Integrity is an equal opportunities employer. And positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.