United Kingdom of Great Britain and Northern Ireland: Knowledge Management and Communications Lead for the UK Prosperity Fund Evaluation & Learning Team

Introducing Integrity

Integrity is an ethical consultancy and service provider working in challenging and complex environments around the globe.

We help our clients succeed in fragile and challenging environments while building trust and understanding as the basis for transformative change.

We deliver seven complementary services: project management and implementation / monitoring, evaluation and learning / research, evidence and analysis / stakeholder engagement / capacity development / risk management / data and knowledge management.

Our services are underpinned by the principles on which we were founded, a commitment to providing reliable information and evidence, and expert and high-quality delivery.

Integrity has offices in the US, UK, Jordan, Kenya and Pakistan. Our multi-national team of over 50 specialists deliver complex programs in fragile geographies.

Vision: Integrity sets the international standard for ethically delivered, expert services in conflict, post-conflict and fragile contexts. We transform conflict and build stability, accountability and prosperity.

Mission: We help clients and communities to build trust and understanding as the basis for transformative change. We do not advocate: we listen, comprehend and recommend.

Commitment: We uphold the highest ethical standards in our service delivery, our employment of staff and our interaction with people. This ensures not only that our clients receive the best possible service but that we benefit the individuals and communities amongst whom we work.

Further information about Integrity can be found at www.integrityglobal.com.

The Programme

In partnership with WYG International, a Tetra Tech company, and LTS/Niras, Integrity delivers evaluation and learning (EL) services to the Prosperity Fund (PF), a cross departmental programme lead by the Joint Funds Unit.

The PF was established to support sustainable development by promoting growth and prosperity in middle income countries, while generating benefits to UK and international companies. It consists of 27 programmes totalling £1.2B of investment delivered across 20 countries. The PF is an experimental Fund operating at the cutting edge the mutual prosperity agenda, developing and exploring how development programmes can achieve the primary purpose of poverty alleviation, while generating secondary benefits.

The PFEL team is responsible for annual programme, Fund, family and thematic level evaluations, and supports learning to improve delivery and the design of future programmes. Further information about the Prosperity Fund can be found at:

https://www.gov.uk/government/publications/cross-government-prosperity-fund-programme/cross-government-prosperity-fund-update

While focused on the above project for the duration of the PFEL contract, if the position holder is hired as a full-time staff member, they will have access to Integrity-wide staff meetings, consultations, and learning opportunities. Following the end of the assignment, they will contribute flexibly across Integrity’s different services and directorates.

Terms of Reference

The Knowledge Management and Communication (KMC) Lead is one of three Technical Leads within the PFEL Team, working closely with the Team Leader, Deputy Team Leader and Project Manager. The KMC Lead will oversee the delivery of knowledge management and communication support to distribute and enable engagement with learning and evaluation findings. This role also oversees our internal publishing house which focusses on delivering high quality, accessible learning and evaluation outputs for a range of stakeholders, and is responsible for the PFLearning platform, a curated cross government online learning forum. As a senior member of the team, the KMC will also feed into planning as needed.

The position holder will need to:

· Develop relationships with a range of internal and external stakeholders, understand their interests and needs, and work as part of the PFEL Leadership team to develop strategies, approaches and tools to address these needs (10%).

· Undertake and deliver a wide range of technical inputs to facilitate the development of high quality, easily accessible and consistent evaluation and learning materials across the EL workstreams (60%).

· Provide oversight of PFEL web-based learning platform, ensuring the delivery of a user-friendly curated platform which supports cross government dissemination of and engagement with knowledge products (10%).

· Manage a small team including a Digital Communities Manager, Content Editor, and a Digital Project Officer. Recruitment, contracting and supervision of specialists on a short-term basis (e.g. event facilitators, editors) will also be required (20%).

Specific responsibilities include:

A.Understanding and responding to stakeholder learning, knowledge management and communication needs and opportunities (10%)

· As a senior member of the PFEL Team, liaise and network with external and internal stakeholders (including Programme Managers, JFU staff, and HMG Senior Staff, PFEL Senior Team, PFEL Evaluators etc.) at regular intervals to understand and anticipate their organisational learning, knowledge management and communication needs and opportunities.

· In conjunction with PFEL Team Leader, spearhead developing, planning, and delivering a Knowledge Management and Communications strategy with associated tools to meet these needs and opportunities.

B.Undertake and deliver a wide range of technical inputs to facilitate the development of high quality, easily accessible and consistent evaluation and learning materials across the EL workstreams (60%)

· Advise on and help develop dissemination strategies for PFEL evaluation reports in conjunction with evaluation teams.

· Spearhead development and dissemination of a wide range of guidance and templates aimed at enabling engagement of evaluation data by a range of audiences, and ensure all knowledge products have a common “look and feel” (including text, visual look and formatting).

· Lead and develop knowledge products on the basis of PFEL evaluation work (e.g. report summaries, briefs, infographics, presentations, videos, email newsletters, webinars, etc.), as an individual writer or in conjunction with team members.

· Provide training, advice and support, and oversee quality assurance, of written products.

· Lead on work planning, and lead the scheduling of knowledge products and their production and dissemination.

· In line with client demands, support opportunities for peer learning through various mediums such as: Thematic Support Groups, Peer Assists, and After Action Reviews with sub-sets of PF stakeholders, and work with the PFEL Technical Leads and Evaluators to deliver validation and learning workshops with HMG staff supporting the development of findings, recommendations, sense making, action planning, and annual reflection.

C.Provide oversight of PFEL web-based learning platform, ensuring the delivery of a user-friendly curated platform which supports cross government dissemination and engagement with knowledge products (10%)

· Lead strategic planning for our web-based learning platform based on insight data to target activities and improve the usability (UX) and usefulness of platform.

· Define particular themes and issues that will be of value to broad audiences of PF stakeholders, curating and/or overseeing curation of conversations, collections and briefings through the web portal and other communication channels that engage with these needs and opportunities.

· Oversee the ongoing development and implementation of our web-based learning platform, to build and sustain an active PF digital community for learning.

· Oversee ongoing compliance with relevant security, data protection, and accessibility standards.

D.Team leadership and management (20%)

· Manage team members, including short term technical advisers and outsourced contractors (e.g. event facilitators, web designers, copy editors).

· Develop annual work plans and contribute to scoping of level of effort and the budgeting process.

· Develop and manage a small pool of executive editors, and quality assure work of pool, exercising editorial judgement over knowledge products as needed.

· Coordinate with other EL leaders and contribute to overall EL governance processes.

Your experience and expertise

· 15+ years’ experience (with 5 years in senior roles) in consulting, knowledge management, organisational development, organisational learning, publishing, journalism, academia, communications, or another field relevant to the role.

· Ability to write clear and compelling narrative in English, with experience of translating technical writing into a variety of accessible, user-friendly knowledge products such as policy briefs, webinars, blog posts, and seminars, etc for a wide range of audiences. (The ideal candidate must be willing and able to write a wide range of learning and communication products for diverse audiences in English, as the sole writer or in conjunction with team members.)

· Confidence and sensitivity to engage with senior level stakeholders in UK and HMG country offices and effectively manage relationships with clients and partners.

· Ability to manage teams, and develop and deliver work plans in an efficient manner, in a fast-paced environment with tight deadlines.

· Curiosity and drive to understand the diverse learning needs and opportunities of different stakeholders, and the ability to develop a communications strategy and knowledge management for a geographically dispersed stakeholder community.

· Ability to work effectively as part of a senior leadership team, and to react in an agile manner to changing client needs.

Preferable:

· Experience in report writing, and editing.

· Experience using a web-based tools to develop online communities of practice.

· Knowledge of digital publishing technologies, including video and websites, and experience working with IT technical teams.

· Good understanding of international development issues including MEL (understanding of basic MEL terminology, prior experience of development programmes etc.).

· Experience of participatory workshop process design, facilitation and management.

· Master’s degree in a relevant subject.

If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply and attach a CV and Cover Letter with your application.

The closing date for applications is 06 March 2020. However, we will review candidates on a rolling basis and the vacancy may be filled before this deadline. We encourage early applications. Please be advised that only shortlisted applicants will be contacted. Candidates must have the right to work in the UK.

Integrity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.