Jordan: Senior Expert, Monitoring, Evaluation & Learning

Senior Expert, Monitoring, Evaluation & Learning

Full-time. Based in London or Amman with up to 30% travel.

Who we are:

Integrity is an international consultancy and ethical service provider. Based on evidence and learning, we help clients and communities to build trust and understanding as the basis for transformative change. We do not advocate: we listen, comprehend and recommend. We help our clients in government, international development and the private sector to succeed in these challenging environments, while building trust with and giving voice to local people. Our access and trust at a community level, combined with our global perspectives, produce powerful recommendations and deliver positive and sustainable change.

Headquartered in London, Integrity operates regional offices in Jordan, Kenya, Lebanon and Turkey. Our multi-national team of over 50 specialists has extensive experience of delivering complex programmes in fragile geographies across Africa, Asia and the Middle East.

We deliver seven key services: project management and implementation / monitoring, evaluation and learning / research, evidence and analysis / stakeholder engagement / capacity development / risk management / data and knowledge management.

Further information about Integrity can be found at www.integrityglobal.com.

Scope of work:

The Senior Expert contributes to the articulation, evolution and expansion of Integrity’s offering on Monitoring Evaluation & Learning (MEL), working in line with wider Company Strategy. This is achieved through providing inputs across Directorate Services’ three functions: Design, Delivery and Learning. This includes defining Integrity’s technical offering, designing and delivering market-leading approaches and methods and quality assuring Integrity’s technical delivery. The Senior Expert will also perform management roles, including project direction and staff management, but has a proportionately greater focus on technical design and delivery.

The Senior Expert will be based in either London, UK, or Amman, Jordan, and will report to the Head of Monitoring Evaluation & Learning (H/MEL) based in London. They are required to work closely with other Experts and Managers, particularly within the Services and Business Directorates.

Terms of Reference:

A. Design (45%)

The Senior Expert plays a key role in designing Integrity’s approach to MEL, particularly through developing approach papers, leading technical proposals, assuring the quality of Integrity’s overall approach and representing Integrity externally on MEL.

The Senior Expert will:

• Lead the articulation, development and roll-out of MEL approaches and methodologies, in line with Company Strategy.
• Provide internal and external thought leadership on Integrity’s technical offering.
• Lead on, and contribute to, the technical design of new Integrity opportunities, from identification and pre-positioning through to submission, negotiation and inception.
• Develop and sustain strong working relationships with key government clients and other relevant accounts.
• Provide constructive quality assurance of technical offers on selected new programmes and/or bids.
• Support the growth and/or improvement of the MEL service offering, under the leadership of H/MEL.
• Engage with and influence emerging opportunities, delivery concepts and ensure Integrity’s MEL offering is responsive to market requirements.
• Lead and/or contribute to internal and external communications on agreed services, thematics and/or geographies.

B. Technical Delivery (25%)

The Senior Expert will play a key role in delivering Integrity’s projects. This includes leadership and advisory roles and working in collaboration with leading experts from Integrity’s bench. The Senior Expert will:

• Perform Deputy Team Leader and other technical leadership roles on contracted projects. The Senior Expert may also perform the Team Leader role as required.
• Develop and sustain our reputation for high quality, innovative and client- and community-focused work.

C. Project Direction & Management (15%)

The Senior Expert will support Integrity to deliver its portfolio of projects and relationships on time and to high quality standards through management and governance roles.

The Senior Expert will:

• Sponsor select contracted projects in governance and/or management capacities as Project Director and/or as a member of the project governance board.
• Negotiate successful proposals to contract, ensuring effective coordination with relevant parties across Integrity’s four directorates.
• Lead on project responses to strategic risks and opportunities.
• Balance internal and external resource requirements.
• Effectively, empathetically and diligently manage relationships with clients, consortium partners and stakeholders more broadly.
• Ensure projects are delivered on time, on budget, to high levels of quality and in keeping with Integrity’s ethics and ethos.

D. Learning (10%)

The Senior Expert supports internal learning around MEL. This includes building awareness of Integrity’s approaches and strengthening the capacity of colleagues to design and deliver to the required standard. The Senior Expert will:

• Lead the identification of lessons from across Integrity’s portfolio, and beyond, and facilitate lesson-learning across the Team.
• Work with colleagues to support their professional development in areas of specific expertise or companies, including supporting the development of in-house training materials and delivery of training.
• Participate in and, if necessary, lead the Senior Services Forum that coordinates Integrity’s Services functions and activities.

E. Staff Management (5%)

The Senior Expert will:

• Line manage select Integrity staff and/or corporate consultants at grade levels below SM3.
• Work with colleagues under line management to develop their careers, contributing to professional advancement, job satisfaction and personnel retention.

Experience:

• 8 to 15 years+ experience working on monitoring, evaluation and learning (or a related area) within international development and/or the consultancy sector.
• Experience designing and delivering complex MEL programmes and projects, preferably for UK Government funded projects.
• Experience managing teams of staff and consultants for the successful delivery of projects.
• Experience working with DFID and/or the FCO. Experience supporting the pursuit of new business, including competitive bidding.
• Demonstrable experience working with senior stakeholders in sensitive contexts.

Languages:

• Written and oral fluency in English is required.
• French and/or Arabic and/or Spanish and/or Mandarin desirable.

If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply and attach a CV and Cover Letter at the bottom of your application.

Closing date for applications: 22 June 2018

Please be advised that only shortlisted applicants will be contacted.

Candidates must have the right to work in Jordan or the UK.

Integrity is an equal opportunities employer. And positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.