United Kingdom of Great Britain and Northern Ireland: Monitoring, Evaluation and Learning Manager

How the Monitoring, Evaluation and Learning (MEL) Manager fits into the Integrity team:

The Monitoring, Evaluation and Learning (MEL) Manager will be a midlevel, technical and management role at Integrity, working primarily on the design and delivery of Research and Monitoring & Evaluation projects.

The Monitoring, Evaluation and Learning (MEL) Manager will sit within our Directorate Services
(D/Services) which leads the design and delivery of our work. The MEL Manager role includes
responsibilities in project management, technical delivery, business and proposal development, and wider institutional learning. The successful candidate will work flexibly across Integrity’s different services and directorates and will be attracted to a fast-paced working environment.

Your role will be based in London and you will report to a Senior Manager in Directorate Services. You will also work with Directorate Business (D/Business) to design new projects, manage consultants and build relationships with key partners and institutions, and Directorate Operations (D/Operations) on matters relating to duty of care, risk management and project support.

Scope of Work:

The MEL Manager role is a varied one, including project design, delivery
and learning. You will support the technical design of bids for research and MEL projects for clients including DFID, the FCO and USAID. This includes developing appropriate and innovative approaches and methodologies to meet the needs of our clients and writing technical proposals. Key thematic areas may include governance, economic development, security and justice, fragility and conflict, health and education.

You will also play a major role in the delivery of contracted projects, requiring technical and project
management skills, as well as the ability to liaise effectively with senior stakeholders and team
members. Initially the role will include around 50% of time spent working on a political economy and poverty analysis project Integrity implements in the Democratic Republic of the Congo (DRC).
In addition, you will also support the consolidation of good practice within the company and take on line management responsibilities for more junior staff members.

Terms of Reference:

A. Technical Design (30%)

The MEL Manager will support the design of technical approaches on new business development
opportunities and the delivery of Integrity’s work across the geographies and thematics in which the company operates. They will work with across Integrity’s Directorates, and with Directorate Business in particular, to develop market leading approaches. You will:

• Support technical design processes including contributions to technical and commercial proposals;
• Enhance Integrity’s approaches and methodologies, with a view to promote innovative practices and position the organisation as practice/thought leader;
• Identify new consultants with the appropriate technical, management and thematic skills to deliver Integrity’s growing portfolio of work;
• Support efforts to identify new business opportunities; and,
• Develop and update thematic and technical brochures that demonstrate Integrity’s capacity and expertise for internal and external dissemination.

B. Technical Delivery (30%)

The MEL Manager will play a role in providing high quality technical delivery to challenging
programming. You will:

• Engage with the client and senior stakeholders to understand and translate requirements;
• Provide technical inputs to contracted projects, including the designing of research and MEL frameworks, developing data collection tools, and undertaking analysis and report writing.

C. Project Management (30%)

The MEL Manager will perform project management functions where they will be responsible for quality delivery, on budget and on time, and for maintaining client satisfaction. You will:

• Ensure adherence to company delivery processes;
• Manage day to day client and consortium contract management;
• Manage and coordinate internal and external project teams, including senior external consultants, on a day to day basis;
• Plan and manage work flow, including internal resource requests;
• Manage the production of project deliverables, delegating as necessary;
• Manage project level risks, escalating as appropriate;
• Oversee operational, logistical and security & risk arrangements for the project, in partnership with Integrity’s Operations Team;
• Manage project finances;
• Manage internal and external communications on the project;
• Ensure quality assurance process is followed.

D. Thought Leadership and Learning (5%)

• Enhance Integrity’s approaches and methodologies, with a view to promoting innovative practices and positioning the organisation as a practice/thought leader;
• Share knowledge gained through project delivery and wider experiences with the internal team.

E. Staff Management (5%)

• Line and performance manage colleagues at officer level and below.

Education and Expertise

The Ideal candidate will have:

• 3-7 years of experience working within the international development, research and/or the consultancy sector;
• Experience working on the design and delivery of research and/or MEL projects.
• Experience managing teams of staff and consultants for the successful delivery of projects.

Languages:

• Written and oral fluency in English and French, with the ability to write clear and compelling narrative. It is desirable that the candidate will also have:
• Thematic experience in governance, conflict, security and justice, economic development, health or education;
• Experience working with international donors including DFID and the FCO, and an understanding of UK government contractual requirements;
• Experience working in FCAS environments;
• Software expertise, e.g. Microsoft Excel, Access etc;
• An understanding of qualitative and quantitative research methods.

Competencies:

The MEL Manager should also demonstrate the following:

• Analytical and Flexible Thinking
• Achievement Focus
• Managing Resources
• Teamwork and Team Leadership
• Customer Orientation
• Influencing
• Organisational Knowledge
• Strategic Thinking
• Accountability
• Developing Talent

If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply and attach a CV and Cover Letter at the bottom of your application. The closing date for applications is 12 January 2020. However, we will review candidates on a rolling basis and the vacancy may be filled before this deadline. We encourage early applications. Please be advised that only shortlisted applicants will be contacted.

Candidates must have the right to work in the UK.

Integrity is an equal opportunities employer. And positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.